

Have questions? Our Elves have the answers.
Our North Pole Experience Sleigh-A-Way Payment Plan is now CLOSED.
Payment Plan Options:
4 month: Tickets must be purchased by July 31st.
3 month: Tickets must be purchased by August 31st.
2 month: Tickets must be purchased by September 30th.
Yes! You may utilize our Sleigh-A-Way platform at any time until September 30.
Payment Plan Options:
4 month: Tickets must be purchased by July 31st.
3 month: Tickets must be purchased by August 31st.
2 month: Tickets must be purchased by September 30th.
Your first payment will be paid at the time of booking. Your following payments will be automatically deducted each month on the day you purchased. Tickets will be released to you at the time the entire payment is received.
Yes, you can update the payment method and can do so by logging into the account that was made when purchasing tickets! If you have any questions or need any assistance you can contact us at (480) 567- 9774 or email us at reservations@northpoleexperience.com
Yes you can! Log into your account with Vivenu and click the payment plan option. Once you are there, you can choose to pay off the rest of your payment plan.
Tickets will be released at the time the entire payment is received.
Yes, the North Pole Experience is a separate entity than The Little America Flagstaff and this option is only available for North Pole Experience ticket purchases. All other hotel/meal/Breakfast with Santa purchases are separate.
If any of the payments are unable to be processed, any payments you have already made will be forfeited as all ticket sales are final and non-refundable. If you feel like you will not be able to make the payments in the payment timeframe, we suggest waiting until all funds are saved and tickets can be purchased at one time to prevent any loss in money.